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CommunityNew TicketTicketsAI
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CommunityNew TicketTicketsAI

Purchase Institutional License

Create a new support ticket below or check the status of your support tickets. You can also email us directly at [email protected] or book a demo or discovery call.

Helpful Links

Create Your Ticket

If the above links don't help you solve your problem, please create a support ticket below. Support is currently available in English, German, and Russian only.

Your Email Address


Is this a Problem, Question, or Software Install Task?

Please describe what you want to purchase. We need some context in order to guide you. In particular:
  • The expected number of projects: this is either the number of users, or how many projects they'll collectively be using.
  • The kind of workload: this ranges from student projects with minimal resource requirements to large and resource intensive research projects.
  • How long you expect to use the services.
  • Your type of organization: i.e. if an academic discount applies to you.

After submitting this, you'll receive a link, which you should save until you receive a confirmation email. You can also check the status of your tickets here.